Frequently Asked Questions

Check out the most frequent questions we get from our customers. Learn more about Miller’s Landing and things to do in Seward, AK on this page. If you have more questions that we didn’t give an answer to, feel free to contact us.

Kayaking FAQ | Fishing FAQ | Boat Rentals FAQAccommodation FAQOther FAQ

Kayaking FAQ

  • What should I wear?
  • When traveling around Alaska, it is best to layer your clothing. Synthetic fabrics or wool are highly recommended, as they retain warmth when damp and are also breathable. A warm jacket is recommended. If you are traveling with rain gear, bring it along, as well as a cap and sunglasses. You might want to wear waterproof hiking boots or rubber boots. An extra pair of socks always comes in handy. Dry bags are available for storing an extra layer, your camera, and binoculars while you are kayaking for a small additional charge.

  • How soon should I make reservations for a guided kayaking trip?
  • Expeditions and local accommodations fill fast so reserve now to avoid disappointment! Our adventures can fill up many months in advance, however it is frequently possible to join an Alaskan kayak trip with just a couple of days’ notice. Call us at 866-541-5739 or email us at [email protected] to check on space.

  • Are gift certificates available?
  • Gift certificates are the perfect gift for the adventurer in your life! If you know a kayaker, outdoor enthusiast, or whale lover, you can give them a gift certificate for any of our expeditions or a specific dollar amount. You can reserve their space, or allow them to call us and make their own choice of dates later.

  • I am a big/tall person, can I still take a guided trip?
  • A tandem (double) Necky kayak has a maximum capacity of 575-625 lbs. So if two people weighed 300 lbs. they would still not exceed that limit. The cockpits that one sits in are fairly large as well. Single kayaks have a smaller weight limit. We have some kayaks that are geared for larger and taller people.

  • What about discounts?
  • Discounts are often offered for those making reservations online. We do offer discounts to larger groups this can be quoted on a case-by-case basis. Please send us an email for more information to [email protected]

  • What about payment?
  • You can pay with a Visa, MasterCard, or Discover. We will send you a written confirmation either by email or US Postal Service once we have successfully processed your reservation request.

  • What are the age limitations?
  • Kayaking trips are generally for ages 11 to 70 years and no experience is necessary. On custom or private trips we often allow younger children, check out our Fun Paddle! To paddle in a tandem (two-person) kayak a child must be physically fit and weigh about 100 pounds. Smaller children need to paddle with a parent or much older sibling. Parties that desire to include young children are encouraged to schedule custom trips or to participate in expeditions designed especially with families in mind. Call us and we can help match your group with another of similar interests and ages!

  • Tell me about the Release of Liability.
  • Each participant is required to sign a Release of Liability before being allowed to participate in any trip. This document releases Miller’s Landing from liability in the case of accident or injury for any reason. Minors must sign the Release of Liability and have their parents sign the document as well.

    In regards to your travel arrangements, we are pleased to provide a water taxi service (included in the cost of your guided trip) to get you get to remote kayaking destinations. Miller’s Landing is not responsible for expenses arising from the delay, extension, or cancellation of a trip due to weather, breakdowns, or other causes beyond our control. Miller’s Landing strongly recommends trip insurance when taking multi-day trips. Fortunately for everyone, cancellations of a scheduled trip are an extremely rare occurrence. Nevertheless, we must reserve the right to cancel any trip prior to departure for any reason whatsoever, including insufficient sign-up or logistical problems. The refund of all payments received shall release Miller’s Landing from any further liability, including expenses incurred by participants in preparation and travel for the trip.

  • Does Miller’s Landing provide medical insurance?
  • Miller’s Landing does not provide medical insurance. We advise you to examine your present insurance policy to make certain you possess adequate medical and personal injury coverage for travel in remote areas. All trips are led by guides with first-aid qualifications and communication equipment. However, Miller’s Landing assumes no responsibility regarding provision of medical care or evacuation. You will receive a medical questionnaire that must be completed and returned before being allowed to participate in any multi-day trip.

  • What is provided on a Miller’s Landing guided kayaking trip?
  • Miller’s Landing provides friendly, informative, and trained kayak guides and all necessary sea kayak equipment, safety gear, cooking gear, dry bags, utensils, and tents (on multi-day trips). On most multi-day kayak trips we include expertly prepared delicious food for the duration of the tour (except breakfast on the first day) unless you opt to bring your own food and camp gear (for a discounted rate) and do your own cooking.

  • How should I tip?
  • Tips are voluntary, but greatly appreciated! They are generally 10%-15% based on your guide’s performance.

  • What type of kayaks are you using?
  • The kayaks that we use for our guided trips are the same ones we rent to our customers.

    Our Single Kayaks- Looksha 17™ Polymer:

    Single Kayaks- Looksha 17™ Polymer

    Specs:

    MATERIAL: Superlinear® Polyethylene
    LENGTH: 17′ 4″ / 5.3 m
    WIDTH: 23.75″ / 60.3 cm
    WEIGHT: 68 lbs / 30.8 kg
    COCKPIT: 33″ x 17.25″ / 83.8 x 43.8 cm
    BOW HATCH: 16.5″ x 10.5″ / 41.9 x 26.7 cm
    STERN HATCH: 16.5″ x 10.5″ / 41.9 x 26.7 cm
    STORAGE CAPACITY: 189.3L / 11552 cu in
    MAX CAPACITY: 325-375 lbs / 147.4-170.1 kg

    Features:

    – Active Comfort System (ACS) seat
    – Adjustable thigh braces
    – Bow and stern Quick Seal hatches with Cross Lock™ buckle system and bulkheads for ample, dry storage
    – Deck bungee
    – Reflective safety perimeter line
    – Support Track foot brace system
    – Rudder system with adjustable foot pedals

    Our Double Kayaks- Looksha T™ Polymer:

    Double Kayaks- Looksha T™ Polymer:

    Specs:

    MATERIAL: Superlinear® Polyethylene
    LENGTH: 18′ 1″ / 5.5 m
    WIDTH: 30″ / 76.2 cm
    WEIGHT: 96 lbs / 43.5 kg
    COCKPIT: 35.5″ x 17.3″ / 90.2 x 43.8 cm
    BOW HATCH: 16.5″ x 10.5″ / 41.9 x 26.7 cm
    STERN HATCH: 16.5″ x 10.5″ / 41.9 x 26.7 cm
    STORAGE CAPACITY: 190 L / 11595 cu in
    MAX CAPACITY: 575-625 lbs / 260.8-283.5 kg

    Features:

    – Comfortable cushioned composite seats with removable pedestal
    – Comfort Fit™ adjustable thigh braces
    – Bow and stern Quick Seal hatches with Cross Lock™ buckle system and bulkheads
    – Deck bungee
    – Reflective safety perimeter line
    – Support Track foot brace system
    – Rudder system with adjustable foot pedals

  • What should you bring? Day Trips & Guided Kayak Overnight Trips Checklist
  • Clothing

    • Dress – 2 or 3 Under-Layers & an Over-Layer
    • Sneakers are ok, but rain boots or crocs are better
    • Hat for sun cover
    • Wind shell
    • Fleece top or equivalent (wool sweater)
    • Rain gear (hat, jacket, pants)

    Personal

    • Water bottle (full!)
    • Waterproof sunscreen
    • Chap stick with sunscreen
    • Sunglasses with strap
    • Favorite high energy snack
    • For full day trips, please bring a hearty lunch

    Recomended Kayak Day Trips & Guided Overnight Check List
    AVOID COTTON. We suggest the following clothing and other items so that you can be safe and comfortable and thoroughly enjoy your sea kayak adventure with us. Anything you need can be rented from nearby outfitters.

  • What should I bring? For all kayak day trips, additional items for multi-day trips checklist
  • Clothing

    • Rain boots or crocs
    • Hat for sun cover
    • Wind shell
    • Fleece top or equivalent (wool sweater)
    • Rain gear (hat, jacket, and pants)
    • Paddling jacket or windbreaker
    • Quick drying shorts
    • T-shirt (synthetic material)
    • Bathing suit
    • Hat for warmth (fleece or wool)
    • Fleece pants
    • Lightweight polypro/fleece gloves
    • Two pairs polypro or wool socks
    • Two pairs polypro long underwear (tops and bottoms)
    • Quick dry pants and top

    Personal

    • Water bottle (full!)
    • Waterproof sunscreen
    • Chap stick with sunscreen
    • Sunglasses with strap
    • Favorite high energy snack
    • For full-day trips, please bring a hearty lunch (*unless going on our Ultimate Aialik Day Trip, where we will provide the lunch and snacks).
    •  Small flashlight/headlamp (with extra batteries)
    • Personal toiletry items
    • Bug repellent

    Camping Gear

    • Sleeping bag – down or fiberfill, not cotton
    • Sleeping pad – 3/4 Thermarest® recommended

    Other/Optional

    • Binoculars with waterproof storage
    • Camera with waterproof storage/batteries (or disposable waterproof camera)
    • Paddling gloves
    • Fanny pack
    • Journal, book, pens/pencils (in reclosable plastic storage bags)
    • Extra reclosable plastic storage bags to keep things dry

    Medicine:

    • Required prescription medications and their uses must be noted on the enclosed Registration, Release, and Assumption of Risk Form.  Bring double the amount needed with directions/doses written on an unbreakable, waterproof container.

    Cash/Valuables:

    You will not need much, if any, money during your trip. We suggest you bring $40-$50 to cover incidental expenses. Tipping guides is customary.  Leave excess cash and valuables at home.

    *NOTE:  All gear for day or overnight trips should fit into circular kayak hatches so bulky gear or backpacks should be avoided as they will not fit into a kayak.

  • What should I bring? Self-guided kayak/camping/boating/fishing overnight trips checklist
  • The items in the below list is helpful in making your Alaska camping trip more enjoyable. For those taking the water taxi: Please have your day pack ready to go, all of your gear packed into dry bags. Please do not pack your gear into your kayak.

    Camping Gear

    • Sleeping bag
    • Tent
    • Foam pad
    • Stove & fuel
    • Tarp
    • Cook set
    • Saw
    • Grill
    • Fry pan and spatula
    • Plate and cup
    • Knife, fork, and spoons
    • Rope
    • Food

    Clothing

    • Sneakers or other light shoes for dry land/island exploration
    • Footwear that can get wet
    • Hiking shoes/boots
    • Wool socks
    • Cotton socks
    • Shorts
    • Long pants: cotton/poly or light weight wool (no 100% cotton)
    • T-shirt
    • Long underwear
    • Bandana
    • Hat with brim/visor for sun & rain
    • Wool hat
    • Light weight wool gloves
    • Rain gear: preferably 2-piece jacket & pants
    • Wind shell
    • Long sleeve shirt
    • Wool shirt or sweater
    • Swim wear
    • Sport sandals/wet shoes

    Toiletries

    • Towel
    • Toothbrush/toothpaste
    • Biodegradable soap
    • Comb or brush
    • Toilet paper

    Canoe & Repair Gear

    • Paddles & spare
    • PFD
    • Waterproof box/bag
    • Bailer/sponge
    • Duct tape
    • Pliers/screwdriver
    • Repair materials (canoe, stove, packs)
    • Canoe or kayak

    Pocket Items & Optional Accessories

    • Matches
    • Jackknife
    • Flashlight/batteries
    • Water bottles/canteen
    • Insect repellant
    • Sunscreen/lip salve
    • Camera film/batteries (if appropriate)
    • Binoculars with waterproof storage
    • Camera with waterproof storage (or disposable waterproof camera)
    • Sunglasses/strap
    • Binoculars
    • Field guide
    • Fishing gear/license
    • First aid kit
    • Whistle
    • Compass
    • Candles
    • Permits (where necessary)
    • Medical needs
    • Water filter/purification
    • Maps/guidebooks (See Mail Order)

    Kayak Accessories

    • Spray skirt
    • Portage wheels or strap
    • Extra foot brace pins
    • Paddle keeper

    Optional Items

    • Pack Towel (Wet Wipes Work Well)
    • Sewing Kit
    • Fold Out Camp Chair
    • Rubber Boots/Neoprene Booties
    • Pogies/Rubber or Neoprene Gloves

    *NOTE:  All gear for day or overnight trips should fit into circular kayak hatches so bulky gear or backpacks should be avoided as they will not fit into a kayak.

    Medicine:
    Required prescription medications and their uses must be noted on the enclosed Registration, Release, and Assumption of Risk Form.  Bring double the amount needed with directions/doses written on an unbreakable, waterproof container.

    Cash/Valuables:
    You will not need much, if any, money during your trip. We suggest you bring $40-$50 to cover incidental expenses. Tipping guides is customary.  Leave excess cash and valuables at home.

Fishing FAQ

  • Does Miller’s Landing clean, freeze, process, and ship the fish we catch?
  • If you are fishing with us we clean and fillet your fish as part of your fishing charter. We also provide complimentary fish freezing for one night for our customers. Processing, freezing, and shipping can be done at Captain Jack’s or J-Dock in Seward. For more information click here.

  • Where do we go fishing?
  • If you are on a half-day charter, you fish inside Resurrection Bay. On our full-day charters we go outside of the Bay. The exact spot for fishing is the captain’s decision based on weather and their extensive knowledge of the area.

  • Can we catch halibut on a half-day charter?
  • We don’t target halibut on a half-day Seward fishing charters. Halibut may be caught but are not retained on these charters. If you want to keep a halibut, please see our full-day charters. For more information click here.

  • When can silver salmon be caught?
  • The best period for catching silver salmon is mid-July and August but can also be caught in outer coastal waters starting in late June.

  • Where can I get a fishing licence?
  • You can get it here in our store.

  • How should I tip?
  • Tips are voluntary, but greatly appreciated! They are generally 10%-15% based on your crew’s performance.

Boat Rentals FAQ

  • Can I reserve the boat?
  • All boats are first-come, first-served, sorry!

  • Will a cell phone work in the boat?
  • A cell phone will work in most places in Resurrection Bay – exceptions include Humpy Cove and Thumb Cove, as well as anywhere south of Caine’s Head (depending on the provider).

  • Does it come with fuel?
  • Yes, you’re provided with a typical 5 gallon fuel can, more can be purchased for full-day excursions.

  • What kind of fish can I catch?
  • Depending on the time of year you can catch pelagic and non pelagic rock fishes, halibut, and different species of salmon – Ask at the camp store for more information.

  • What happens if I'm overdue?
  • You fill out a float plan prior to departure which visibly illustrates your intended track around the bay.  If you’re overdue and we can’t reach you via phone, we send another boat to come looking for you. The float plan is possibly the most important part of your check-out process.

  • Do the skiffs ever break down?
  • Yes, unfortunately. More often than not this is due to operator error, though sometimes there are unknown or unforeseen mechanical difficulties. This is a prime reason why we need all clients to have a communications device (phone or VHF radio) and a good float plan!

  • What about deposits? Surely there's something...
  • Yes, there is. Your time is paid for prior to departure, and your card is kept as a deposit for extra fuel, props, damages, and missing gear. Your card is returned – uncharged – pending safe return of the vessel.  Damage incurred from beaching or swamping boats due to ignoring the rules set in place for your own safety can potentially cost a lot! Please follow the rules and be careful!

  • How many tanks of fuel do I need?
  • If you’re going on a half-day rental (four hours) typically the tank of fuel provided is more than plenty.  If you’re going on a full-day trip, and plan on trolling or motoring a lot, we actually require you to bring a second tank. If you don’t use it, we won’t charge you for it, it’s just for your own safety.  If you run out of fuel, it’s usually because you went past our published boating limits, which is not only against the rules but incredibly unsafe.

  • What if I take two tanks of fuel and only use 1/4 of the second tank?
  • The first tank of fuel is included in cost and no portion of it is refunded. The second tank of fuel is pro-rated to the nearest 1/4 tank of fuel.

  • How many of these boat rentals do you have?
  • We typically have four boats to rent at any given time.

  • Does tackle come with the pole rentals you have available?
  • Tackle does not come with the pole rentals, and it can’t be rented either, but we do have gear available in the camp store for purchase.

  • Can I take the boat somewhere else with a larger boat or vehicle?
  • Nope! Sorry.

  • Can the boat stay out overnight?
  • Nope! Sorry.

  • Can I land the boat and go hiking?
  • Nope! Sorry.

  • Do you have children's life jackets?
  • Of course!

Accommodation FAQ

  • What do I need to do before leaving a cabin/room?
  • You should make sure that your accommodation is left generally clean. That means you should sweep a cabin/room, wipe out fridge (if it has a fridge), and take trash out to the dumpster. Self-cleaning takes approx. 10 minutes.

    If you are staying in the Admiral’s, Chief Mate’s, or Captain’s Cottage you need to do the dishes, clean the stove, and clean the inside of microwave. Failure to do that could result in a $25 an hour cleaning charge.

  • What do I need to do after leaving a cabin/room?
  • You should return linens (if rented) to our store as well as the key.

  • Are your Alaska cabins pet-friendly?
  • To see in which of our cabins pets are allowed in, check this link here.

  • What's the latest time to check in for RV site, tent site, or a cabin?
  • If you are arriving after 11 p.m. and our office is closed we will leave an envelope with your last name on it on the door. You will have everything you need in there, just make sure to come in the morning to let us know you arrived.

  • Do you have laundry and a shower facility?
  • We have a bath, laundry, and shower facility available for you to use if you’re staying in our campground or in some of our cabins that don’t have bathrooms. Showers are token operated (1 token = $1) and it’s $1 for two minutes. The laundry room has three washers and three dryers, and you need three tokens to wash and three tokens to dry ($6 total).

    You can see how the facility looks here.

  • Do you have fire rings in front of the cabins?
  • Yes, we do!

Other FAQ

  • Do you have Internet in your campground?
  • Yes, we do. The internet costs are $2 for one hour, $5 for five hours, and $10 for 24 hours.

  • Do you have any discounts for your services?
  • We do have 10% off for active military and AAA.

  • Where can we find wood for our campfires?
  • We sell wood in our office. The price is $7 for one bundle.

  • Do you have fire rings on your sites and in front of the cabins?
  • Yes, we do!

  • How do we come to Miller’s Landing by car?
  • Driving from Anchorage or Kenai: Take the Seward Highway south, this turns into 3rd Ave in Seward. Go to the end of the road (you will be facing the SeaLife Center), make a right onto Railroad (it becomes Lowell Point Road). Drive 2½ miles along the waterfront and you’ll run right into us on the beachfront!

  • What Is the Cancellation /Refund Policy?
  • The Miller’s Landing refund policy must be adhered to as a sizable portion of trip expenses are committed well in advance of scheduled departures. All cancellations must be received in writing, and the refund rates are based on the date of receipt.Please call when you send us your cancellation notice in case it is lost in the mail.

    Cancellation Policy:

    A $10 cancellation fee is imposed for all reservations cancelled.

    Cancellations must be received by email only  to [email protected]   The cancellation notice date is the date the email was received at [email protected]   Phone cancellations will not be accepted.

    Cancellations received by email  30 days prior to the first day of the reservation are charged a $10 cancellation fee and you will receive a refund of 90% of the total amount of the reservation.

    Cancellations received by email 15 to 29  days prior to the first day of the reservation are  charged a $10 cancellation charge and you  will receive a 75% refund. of the total amount of the reservation.

    Cancellations received by email 14 days to zero days prior to arrival are charged a $10 cancellation fee and you will receive a 50% refund only if we are able to rebook  your camping, cabin, fishing, kayaking, watertaxi, shuttle, lunch, or  activity.   If we are not able to rebook your reservation then no refunds will be issued and you will also be charged a $10 cancellation fee to your credit card.

    In some situations a raincheck worth 75% of your reservation may be issued at the discretion of Miller’s Landing management instead of the applicable cancellation charge.  If this option appeals to you please suggest this at the time of cancellation. . Rainchecks are good for one year and may be used for activites, camping or lodging owned by Miller’s Landing or towards the cost of hats, tee shirts, gifts, etc. sold in the Miller’s Landing store or items sold online.  For items purchased online the customer is expected to pay for the cost of postage. Rainchecks may NOT be transferred to another person.

    A 100% refund will be issued for any activity that was cancelled due to weather by Miller’s Landing. Miller’s Landing reserves the right to determine weather cancellations. Rain does not constitute cancellations.
    Please note:  Miller’s Landing encourages only guaranteed prepaid reservations. Unlike many other states, Alaska has  a very short tourist season which can make it  difficult for us to rebook when we have cancellations without ample notice.

    If you are booking a charter and lodging and your charter , water taxi or kayaking is cancelled due to weather you are still responsible for the lodging or camping reservations and the normal cancellation policy applies. All of our activities are possible during rain, so rain does not constitute a cancellation.  Miller’s Landing is not responsible for vehicle break downs, personal emergencies, flight delays,  health issues or other unforseen hardships.  We will try very hard to work with you but the cancellation policy will need to be applied  if we cannot issue a raincheck or find an alternative solution that appeals to both parties.

    Please understand that Miller’s Landing also incurs a hefty financial  merchant fee from our bank  for the cost of charging your credit card and again for the cost of refunding it, and there is also a cost involved for the time involved in processing and refunding your reservation in employee costs. Our goal when taking your reservation is to have a solid, guaranteed prepaid reservation. We strongly discourage the practice of making reservations without having an airline ticket or making tentative reservations.  Thank you for your understanding.

    If the lesson, rental or kayak trip is cancelled by Miller’s Landing due to weather, the guest has the choice of a full refund or raincheck for another day.

    We recommend that you purchase trip cancellation insurance, available through any travel agent, to protect your vacation investment.