Customer Service Representative

40 hours per week
Three crews cover our hours of operation – 7 AM to 11 PM, 7 days a week. You must be willing to work morning shift, evening shift and weekends as needed. We try to schedule our employees with 2 days off in a row as often as possible.

This is a front of house position, our Customer Service Representatives will spend most of their time acting as a concierge – helping clients find their tours, filling out fishing licenses, helping make bookings, keeping the store clean, and proscessing sales. 

Skills needed:
• Ability to type at least 35 words per minute
• Professional, courteous attitude and appearance
• Works well with public
• Must pay great attention to detail
• Must have excellent math skills
• Must have basic computer knowledge
• Must be able to stand on feet for long periods of time
• Must be a team player
• Must be bondable

Job Duties:
• Processes walk-in reservations
• Assits guests with check-in procedure and directions
• Balances sales reports
• Acts as a Safety Net for finding mistakes in Reservations
• Files All Reservations
• Performs Daily Side Work
• Restocking soda/candy/merchandise
• Cleaning coffee area and work area
• Cleaning windows
• Cleaning floors (night shift)
• Pricing merchandise
• Odd jobs as requested by manager