Overview
Miller’s Landing is a family-run business that started operations shortly after Kenai Fjords National Park was established in 1980 and the tourism industry began to form in Seward. We work hard to provide every guest with a memorable experience, with a focus on safety, education, stewardship, and fostering a supportive and inclusive work environment. We recently opened our Cafe and are excited and proud to continue to grow and serve our community!
Barista
Job Summary:
We are seeking a skilled and enthusiastic barista to join our team in creating exceptional coffee experiences for our customers. As a barista, you will be responsible for brewing and serving various coffee beverages, including alcoholic beverages, providing excellent customer service, and maintaining a clean and organized workspace. If you are passionate about coffee, enjoy working in a fast-paced environment, and thrive in delivering a quality experience to customers, this role is for you!
Responsibilities:
– Prepare and serve a wide range of coffee beverages, including espresso-based drinks, drip coffee, teas, and speciality beverages, while adhering to established recipes and quality standards
– Ensure consistent quality by grinding coffee beans, monitoring brewing equipment, and adjusting settings as needed
– Adhere to health and safety guidelines and maintain clean and sanitized workstations
– Greet and engage with customers in a friendly and professional manner, addressing their preferences and recommending beverages based on their taste
– Accurately process customer orders, handle cash transactions, and operate the point-of-sale (POS) system
– Maintain knowledge of coffee beans, origins, flavours, and preparation methods, and effectively communicate this information to customers when required
– Assist in managing inventory, rotating stock, and restocking supplies to ensure uninterrupted service
– Collaborate with team members to maintain a positive and efficient work environment
– Uphold the company’s values and brand image while providing exceptional service
Qualifications:
-Must be 21
– Previous experience as a barista or in the food and beverage industry is preferred
– Excellent knowledge of coffee brewing techniques and beverage preparation
– Ability to multitask and work efficiently in a fast-paced environment
– Strong customer service skills and ability to communicate effectively with diverse individuals
– Attention to detail and dedication to maintaining cleanliness and organization
– Ability to work well in a team and contribute to a positive work environment
– Flexibility to work various shifts, including mornings, evenings, weekends, and holidays
– Ability to lift and carry heavy loads, stand for long periods, and move quickly when necessary
Cook
Responsibilities:
– Prepare, cook, and present a variety of dishes in line with the café menu and quality standards
– Ensure that all food items are prepared and cooked to the highest level of quality and freshness
– Follow recipes, portion sizes, and presentation guidelines consistently to maintain the café’s culinary standards
– Monitor food stock levels and communicate any shortages to the kitchen manager
– Assist in managing inventory, stocking and rotating ingredients, and minimizing waste
– Collaborate with the front-of-house team to ensure smooth and timely service
– Maintain a clean and organized work area, adhering to food safety and sanitation regulations
– Cooperate with the team to maintain a positive and efficient work environment
– Stay updated with industry trends and new cooking techniques, and contribute to the development of new menu items
– Assist with basic kitchen tasks, such as washing dishes, cleaning equipment, and restocking supplies
Cafe General Manager
Job Overview:
Seasonal February through September but potentially year-round for qualified candidates. We are seeking a highly motivated and experienced individual to join our team as the General Manager of our multi-purpose café. The ideal candidate will have a strong background in the hospitality industry with a focus on food and beverage operations, as well as extensive experience in managing and coordinating events. This role encompasses overseeing the daily operations of the café, managing a team of staff, coordinating catering events, and ensuring exceptional customer service.
Compensation:
$4,500- 6,000 DOE
Employee housing ( potentially year round for qualified candidate )
401k plan
Health insurance
Employee comp kayak & fishing activities depending on availability
Up to 30k airline miles to use for yearly travel
Responsibilities:
Operational Management:
– Oversee all aspects of day-to-day operations, ensuring smooth functioning of the café. Including
offering assistance during peak operations.
– Monitor and maintain quality standards in food and beverage preparation, presentation, and service.
– Conduct regular inspections of the facility to ensure compliance with health and safety regulations.
– Manage inventory, ordering, and stock control to optimize efficiency and minimize waste.
– Coordinate with suppliers to ensure timely delivery of products and maintain good relationships.
-Monitor budgets, track expenses, and ensure profitability
Staff Management:
– Recruit, hire, train, and supervise a team of café staff, ensuring they are well-equipped to perform their
respective roles.
– Develop and implement training programs to enhance employee skills and knowledge.
– Create schedules, assign duties, and monitor staff performance to ensure a high level of productivity
and customer satisfaction.
– Foster a positive work environment by providing ongoing support, feedback, and recognition to staff
members.
Customer Service:
– Implement strategies to enhance customer experience, satisfaction, and loyalty.
– Handle customer inquiries, complaints, and feedback, ensuring prompt resolution and maintaining a
positive image for the café.
– Regularly interact with customers to build relationships and gain insights to continuously improve
offerings.
Catering and Events Management:
– Coordinate and execute catering events, ensuring seamless execution from planning to delivery.
– Collaborate with clients to understand their requirements, offer menu recommendations, and provide
customized solutions.
– Manage event logistics, including staffing, set-up, equipment and coordination with vendors as
necessary.
– Monitor event budgets, track expenses, and ensure profitability.
Qualifications:
– Previous experience in a management role within the hospitality industry, ideally in a café or
restaurant setting.
– Proven track record in successfully managing food and beverage operations, including catering and
events.
– Strong leadership and organizational skills, with the ability to motivate and supervise a diverse team.
– Excellent interpersonal and communication skills to interact effectively with customers, staff, and
suppliers.
– Solid knowledge of food safety and sanitation regulations.
– Ability to work in a fast-paced environment, multitask, and prioritize effectively.
– Proficient in computer systems and software used for inventory management, scheduling, and POS.
– Flexible schedule, including evenings, weekends, and holidays, as required.
