Position: Reservation
Specialist
 Salary: $9/hr 40 hours per week
Three crews cover our hours of operation - 7 AM to 11 PM, 7
days a week. You must be willing to work morning shift,
evening shift and weekends as needed. We try to schedule our
employees with 2 days off in a row as often as possible.
Skills needed:
Must have good customer service skills.
Friendly, courteous, and helpful to public.
Must enjoy working with public.
Must be able to work well with other employees.
Must be able to use a computer - Windows XP preferred
Must have knowledge of email system.
Must be able to type at least 35 words per minute.
Knowledge of ACCESS and Microsoft WORD is a plus.
Must have good handwriting and pay good attention to
detail.
Must work well under pressure
Must be able to keep work area neat & organized
Job Duties:
Makes reservations on reservation program and sends email
confirmations to clients either by phone, fax or e-mail..
Files emails in email files using Millers Landing email
filing system.
Answers phones.
Provides quality one-on-one customer service via phones
and emails.
Greets customers, checks them in for reservations or
activities, answer their questions, help fill out forms
as
needed for kayaking, taxis, charters, etc.
Handles walk in reservations for camping and cabin
reservations. Also for other activities, (fishing charters,
kayaking,
boat rentals, water taxis, tours).
Performs Side Work: Keeps coffee counter clean, dumps
ashtrays, restocks soda and candy, gifts, clean gift area,
vacuum, water flowers, plants, clean windows,, or any other
job tasks asked by managers .
Must be willing to learn cash register procedures.
Odd jobs as requested by manager |
-of-buncha-fish.jpg "FISHING CHARTERS: HALIBUT, SALMON, BASS")
